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How 777me Handles Your Personal Information

When you open an account with us, we collect certain personal details to verify your identity, process your payments through JazzCash, Easypaisa, or Raast, and keep your account secure.

Account Data TransparencyJazzCash & Easypaisa Payment PrivacyYour Right to AccessCookie ControlsData Retention Clarity
777me How 777me Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Protecting your account data is not a checkbox for us — it is part of how the platform runs. From the moment you verify your mobile number to the point you withdraw via Raast, every step involves data handling we take seriously. Below are the four areas where we put that into practice.

Encryption in Transit

All data exchanged between your device and our servers travels over SSL encryption. This applies to your login, your OTP verification, and every payment instruction you send through JazzCash, Easypaisa, or Raast.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust cookie preferences in your browser settings at any time without losing your account access.

Data Retention Windows

Account data is kept for as long as your account is active and for a period afterward as required by applicable financial and legal obligations. When that window closes, data is deleted or anonymised from our systems.

Third-Party Sharing Limits

We share your data only with payment processors handling your JazzCash, Easypaisa, or Raast transactions, and with identity verification services where local law requires it. No advertising networks receive your personal data.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request access to your data, ask us to correct something, or raise a concern about how your information has been handled, our support team is the right starting point. You can reach us through any of the channels below. For data-specific requests, email is the most direct route — it creates a written record and lets our team respond with the detail your request needs.

Email Support Send your data request or privacy concern directly to our support email. Include your registered mobile number so we can locate your account quickly.
Live Chat Open the chat window from any page in your account dashboard. Our team can log your privacy request and escalate it to the right person on our end.
Account Help Centre Your account settings panel has a dedicated section for data and privacy requests. Log in, go to Account, then Privacy to submit a formal data access request.

Your Privacy Policy Questions

These are the questions we hear most from Pakistan accounts about how their data is handled. If your question is not covered here, use the live chat or email channel to get a direct answer from our team.

We collect your name, email, date of birth, and the mobile number used for OTP verification. Payment method details like your JazzCash or Easypaisa transaction references are also recorded to reconcile your account wallet.

No. We record transaction references and amounts for reconciliation purposes only. Your full wallet PIN, bank credentials, and Raast account authentication details are never stored on our platform.

Yes. Log in, go to Account, then Privacy, and submit a data access request. Alternatively, email our support team with your registered mobile number and we will respond with your data summary within the timeframe local law requires.

We retain data for the period required by applicable financial and legal obligations after account closure. Once that retention window ends, your personal data is deleted or anonymised from our active systems.

We share data only with payment processors needed to complete JazzCash, Easypaisa, or Raast transactions, and with identity verification services where local law requires it. We do not pass your personal data to advertising networks.

Raise a correction or deletion request through live chat or by emailing support with your registered mobile number. Our team will verify your identity and action the request in line with applicable data rights and legal retention requirements.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.